In 2010, several leading Czech online retailers, who were dissatisfied with the quality of the existing delivery services, founded a new logistics service provider geared to the needs of online shops – the birth of Packeta. With the help of innovative IT technology, 18,000 online shops have now been acquired as customers in a very short time, the entire process has been simplified, digitized and summarized in one IT platform.
Meanwhile, Packeta has two pillars: a dense network of more than 1900 local shops allows customers in the Czech Republic, Slovakia, Hungary and Romania flexible pick-up, cash-on-delivery and easy returns processing. In addition, through contracts with partners such as DHL, DPD, GLS, various postal companies and regional / local parcel and courier services, Packeta is currently setting delivery solutions (pick-up point and home delivery) in currently 10 countries.
After the business model in Eastern Europe has proved to be successful – growth rates of more than 50% p.a. since 2010 speak for themselves – Packeta entered the German market in 2018.
„Packeta is an IT platform that provides digital logistics services. Our vision is to become the largest independent provider of eShops delivery chain solutions in Central and Eastern Europe, delivering global shipping solutions to and from these markets. So far we are doing very well – and Germany is the next milestone in our strategy!“
Simona Kijonkova – founder of Packeta
European countries with offices
own distribution centers and hubs in CEE
delivery service in CEE, measured by annual growth